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We pride ourselves on understanding our clients' needs and then providing the correct level of support.
Since we moved into our new building in 2014, working with FM4U has had such a positive impact on our time here. It is reassuring to know that, with just one phone call or email, issues can be addressed and solutions found, that means we can focus on our core purpose - educating the children whilst keeping everyone safe. As well as providing a clear calendar for compliance and maintenance, FM4U has supported numerous development projects and always find quality contractors - quality assuring all work, checking that we are happy. They know their stuff and have high standards; we have always been pleased with their friendly, thorough aftercare. It is important to work with people with whom we can form positive relationships, and FM4U are definitely worth our recommendation.
We have always found that FM4U are quick to respond to any call for help, with immediate action being available if required, and longer term solutions being presented to us. Their services remove the headache of multiple contacts and phone calls to resolve facilities management issues.
We have worked with FM4U for a number of years and continue to be impressed by the teams professionalism and ability to react quickly to our needs. FM4U offer us a one-stop approach saving us the time and often expense of sourcing a trusted contractor to for a wide range of statutory and reactive facilities management
I couldn’t recommend FM4U highly enough, it really is true what they say that no job is too big or small – I just email Jayne, Louise or Georgia and consider it done as they are so reliable, fast working and efficient. They have come to my rescue on more than one occasion and always do it with a smile on their face. They take a massive weight off my shoulder which I haven’t had with other facilities management companies so it really is a breath of fresh air to have such a friendly, hardworking team.
We have worked with FM4U for a number of years as they offer a complete planned and preventative maintenance solution. We have always found they take much of the administrative burden out of ensuring our facilities remain compliant whilst working around the challenges of our working environment. They are very responsive to our ad-hoc maintenance needs and both FM4U and their contractors work with us to provide a timely service ensuring no disruption to our everyday operations
Just wanted to share an experience with you. Yesterday I came in to a massive flood in our patient records room. Water was gushing through the ceiling and I thought the ceiling might come through! It turned out that it was our boiler upstairs and after getting buckets to collect the water then messing around with loads of valves to stop the water, I contacted FM4U. Their manager was out here at the practice by 8.30am to check the damage. A builder was on site 15 minutes later looking at what tiles needed replacing and sorting us out a carpet sucker and a dehumidifier, and an electrician was on site by 9.30am fixing our lights and then the plumber came later on and our boilers are now back in working order. All of this meant it was just business as usual for us and it really didn’t affect us much at all. This was such an efficient service that I still managed to get to the Chris Hole conference on time knowing that it was all sorted out. If I had had to do all of that work myself, there is no way I would have been at the conference as the whole of my day would have been sorting the mess out and probably some of today too! I would definitely recommend them to you.
The work that FM4U has done has not only solved a serious drainage and safety issue but has also smartened up the approach to our school. We are delighted with the result.
We are very pleased with our new chiller cabinet and were impressed with the workmanship. We have already seen an increase in the sales of our cakes and tray bakes since the chiller was installed
We have used the company for several projects now, ranging from simple decorating of rooms, to complete conversions. Both the office staff and the workman are very approachable and friendly. The work is of a high standard whilst giving good value for money. Nothing we ever request seems to be a problem for them. We would recommend them to any business who are passionate about keeping their premises looking professional.
The new facilities had a huge impact, turning what were run down dismal looking facilities into bright new spaces. The children have really appreciated the difference. We are very pleased with the outcome.
I am delighted with the repair works to the steps leading down to the school. In the past I had sought other quotes but they didn’t listen to what I actually wanted. FM4U suggested that we look at repairing them by utilising another set of steps we had at the school. The end result is that the steps are now completely safe to use and are totally in keeping with the overall look of the school. I am very happy with the completed repair.
When our school moved to a new site we wanted markings that would be colourful, lasting and engaging for the children to use for play and in curriculum. FM4U were very efficient and a first planning meeting for ideas, based on what the children and school wanted, was very clear and positive. Timelines were quickly drawn up and the install team arrived exactly as planned. They created and installed a bespoke set of markings in a friendly and efficient manner. They understood our requirements and worked around our working week. The children and parents love our playground. The impact and transformation was instant and astonishing. We're looking forward to many years' use and will certainly be considering FM4U for further developments.
We are extremely happy with the final result on our Sports Hall Floor, it looks like new again. Since opening 10 years ago the hall has constantly been used for a variety of sports and events. It's fair to say that it has been given a huge battering! Throughout the work FM4U were professional and kept within our tight time schedule, keeping us informed on the progress throughout.
Ashington High School were in need of a quick turnaround refurbishment of the female staff toilets during the summer break. I came across a company FM4U who quickly supplied a competitive quotation and could deliver the work within our tight time scale. The workmen were tidy, polite and the finished work was of a very high standard and the staff were very impressed with their new toilet facilities. In the future I will be including FM4U in tendering of work for Ashington High School.
We are very happy with the refurbishment of the early years at Robert Stephenson Campus, our early years has been popular and is expanding. The building work was done to our specification, was started and finished in the time frame that was given and the work was finished to a high standard. We are very happy with the refurbishment.
FM4U provides us with a first class service, they are reliable, friendly, fast and focused. We find them cost effective and use them as a "one stop shop" for all of our requirements in the practice. We recently had infection control flooring laid in the practice, the job was completed to a very high standard and the practice was left immaculate with everything back in its rightful place. I would not hesitate to recommend FM4U.
I'm sure that James and his team will remember their time at Swansfield Park because it rained constantly - not the sort of weather you need when you're trying to landscape a garden. The team soldiered on cheerfully to create a superb garden area for our children to enjoy. The project was not without problems namely mud, but after lots of digging this was resolved and the result is a wonderful outdoor area with plenty of drainage! Thank you James and team. We have watched you work and now we are looking forward to playing, reading and learning outside.
My experience working with FM4U Facilities Management has always been exceptional. FM4U has consistently met and exceeded our needs. The quality of professionalism of the staff and the experience in all situations of building maintenance is a true asset to our Leisure Facilities.
Karyn, Just a quick note to say how pleased we are with the 2 jobs carried out by FM4U, both contractors were on time, worked in a safe manner without too much disruption to ourselves and ensured work was completed to our satisfaction.
At really short notice Louise and the team organised contractors for several disciplines, had a schedule prepared and available to us within weeks. The online portal is easy to use allowing access to documents when away from the office. First impressions are of a great team with excellent communication and advice.
We have used FM4U for several projects ranging from simple decorating of rooms to complete conversions. Both the office staff and the workman are very approachable and friendly. The work is always of a high standard whilst giving good value for money. Nothing we ever request seems to be a problem for them. We would recommend FM4U to any business who are passionate about keeping their premises looking
The works were carried out in a well organised and timely manner and the contractor was clean and tidy at all times and respected this sensitive area where the works had taken place as this is a 24 hour service user area of the Hospital
We really appreciated FM4U taking the time out to support our careers fair. Having a diverse range of careers and industries represented is what makes events like this so successful and it was great for us to have Louise, with her wealth of experience, available to talk to students about her world of work.
I would also like to take this opportunity to say how pleased I am with the service that you are providing to our practice. It has really helped me knowing that I can ask you to arrange the services for me knowing that you will get the best price for me. I have no doubt that I will be calling you again with more services I need in the future. I think the idea of having all of the information on the portal that you have is a great idea so that we only need to log on and see what checks have been done and what checks still need to be done. Thanks for all of your help.
Making the move to an external provider for our Statutory Maintenance programme was initially a concern for us however from the outset Louise instilled confidence because of her extensive background in schools management - her knowledge and experience has ensured a seamless transition. We were also able to call on FM4U to provide some additional resources at short notice which really helped us. Our experience to date has been a positive one and we look forward to working with FM4U over the next year.
I am really impressed with the quality of workmanship. From query to quote to the work being carried out it was very quick. I am delighted